Delay For Delivery Explanation Cover Letters

D.Jorge,
ABC Pvt Ltd.
7534, Downtown Drive
Gaithersburg, MD

Dear Jorge,

After several survey, we trust that we have found the cause of the difficulty that guide us to our misunderstanding on 10th April.

When we expected your purchase order for 20000 Water Cooler. we were not able to fill up the order for immediate deliverance due to some problem in production department that means some machine’s are crush due to power fluctuation in this cause delay in delivery. Our letter notifies you of this delay and demanding your information was mailed to you on April 20. We did not get a answer and continue to send a report on letter to you on April 30.

We have been able to create delivery to you while the June 12. But experienced that since you had stressed for urgent delivery on your purchase order, we should wait for your approval previous to transporting.

I can simply appreciate why you were so offend with us on April 25 if no one made you conscious of our communication. We have forever respected having you as a customer and hope that we can carry on to supply you with our goods in the future.

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